Updated: Nov 14
TLC WEEKLY REMINDER
After THANKSGIVING break, everything is going to go very fast! You will be home and then back at campus before you realize you ever had a holiday!
💥 We pick up between 8-10 am and 5-7 pm. Your items need to be in location by 8 am or 5 pm. If you are handing off to us, you will be given a text within that time frame a few minutes before we arrive. THERE ARE NO "APPOINTMENTS" for handoffs!!!!!
💥 You chose a day at the beginning of the semester to be your pick up day. You can leave it any day you want, just remember, it might take an extra day to get it back to you!
💥 Some of you get your items back the same day we pick it up. Most everyone gets them the next day. If you bag is 20+ lbs your bag might take a little longer.
💥 Check to see if your bag is in designated space prior to texting or calling to find out if it has been delivered!
💥 Be sure to confirm with a photo when your items have been dropped off!
IT IS IMPORTANT TO KNOW THIS INFO!
👉 "Keep your face to the sunshine and you cannot see a shadow." ~Helen Keller
We have two promotions going on right now!
🔥 $50 Give away for a Chipotle Gift Card. You will receive an entry for renewing (yes, last months early renewers are in the GIVE AWAY) and for every referral.
🔥 If you missed last months renewal promotion, this month we will be giving a voucher for dry cleaning of two shirts.
How to take advantage of the promotions?
🎯Repost and tag us! https://www.tiktok.com/t/ZPRv6MbsA/
👉 TEXTING is the quickest way to get someone. When you text any TLC number you are speaking to Kritine (owner) or Peggy, Sean, Cami, Timber (owner), Dolly, or Joanne. Everyone is all-hands-in to take care of you. We are all trained in kindness, grace, our policies and procedures. We ALL work to get the best outcome for you!
👉We pick up M-F between 8-10 am and 5-7 pm as well as Sunday evening. If you have determined a specific pick up day, you can depend on us picking you up on that day. We can be there as early as 8 am or 5 pm. You do NOT have a dedicated time…..if you want to hand off to us, you can receive a text giving you a closer time. We do not guarantee a specific time for your pick up. We will update you in the morning of your day to a closer time.
👉 If you miss a pick up without letting us know you do not need a pick up, you potentially will be charged 10lbs on your account.
👉 Please remember, we check your pockets. When we do, we put any items we find in the plastic pocket.
👉 We pick up EVERY DAY between 8-10 am, and Sunday evening. Please know your specific pick up day. We can be there as early as 8. We will update you in the morning of your day to a closer time.
👉 IMPORTANT!!!!!! If you miss your pick up day, we can figure out an alternate time to get you, if we have availability. This week, we do not have any additional availability. If you continually miss, or change, your pick up there is a 10 lb charge added to your account. Adjusting your pick up time more than 3 times would constitute additional pounds put on to account.
👉 If we do get you in on a different day because of missing your pick up, it could take 2 days for delivery. Other things which take multiple days are: special instructions, air dry, and a bag more than 20 lbs.
👉 If you want to hand off to us, let us know. If not, your items should be in designated space at 8 am. If you do not have a bag, do not fret! Please bring us your items in a laundry bag you brought from home, some use a trash bag. BE SURE YOUR NAME AND DORM AND PHONE are with your bag. Your items will be returned in one of our bags!
👉 Don’t forget to confirm your pick up, and send a photo when you drop it off. It protects us both!
👉 Oh, yes, some of our pickups have been redelivered the same day! This is because we have a great staff who is working hard to provide for you!
👉 We try to give you a text saying your items have been dropped off. Sometimes we can’t. But, if you have not seen your items the next day in the designated area by noon, reach out to us. Please remember, you are responsible for your items. You always have the right to hand off to us. We have never had anything stolen. Working together and having great communication keeps us providing a great Aservice!
👉 RESPECT goes a long way. It also goes both ways. We do not want you to feel stressed! In life there are more important things than having clean socks! So, let’s remember we are in this together! We greatly respect you using us!
🌟⭐️✨ "What you get by achieving your goals is not as important as what you become by achieving your goals" ~ Zig Ziglar