Updated: Nov 14
"How many times I got to tell you? Don't fight the rabbits. Because, boys, if you fight the rabbits, the elephants are going to kill you."
— Knight to his team during the 1980-1981 season, as quoted in a profile published at Sports Illustrated.
👉 LET IT ALL BE ABOUT BOB!
If you are a client of ours, you more than likely never had the opportunity to see Bob Knight coach. Not only as a coach, but as a person, he was the state's identity. He was not perfect and he had demons. He was human. He is loved because he represented hard work, toughness, mental strength, not taking short cuts, integrity and it is fair to say he had an ego the size of Texas....As we remember he ended up coaching there. As Hoosiers we understand who we are. There is a favorite question sometimes asked about what made him....Was Bob Knight a genius? crazy? OR an A@@ hole? The answer is, "Yes".
PICKUPS ON MONDAY AND TUESDAY MORNINGS ARE MOVED TO THE EVENINGS. ALL OTHER PICKUPS REMAIN THE SAME
We pick up between 8-10 am and 5-7 pm. We can be there as early as 8 am or 5pm
Please know your specific pick up day so that it is out, or know you need to request the pick up.
You do not have a specific time designated to you....If you need to hand it off, you have a two-hour window, and will be given a text closer to the time. Otherwise, please leave your items in designated space.
If you miss your pick up day, we can figure out an alternate time to get you, if we have availability.
If you continually miss your pick up without cancelling, there is a 10 lb charge added to your account. Adjusting your pick up time more than 3 times would constitute additional pounds put on to account.
BEFORE you text us to see if it has been delivered, please look in designated delivery area
If we do get you in on a different day because of missing your pick up, it could take 2 days for delivery.
Other things which take multiple days are: special instructions, air dry, and a bag more than 20 lbs.
Deliveries also begin at 8 am and 7pm.
If you want us to hand off to you, let us know. If not, your items will be in designated space after 8 am or 5 pm.
👉LOOK TO SEE IF YOUR BAG IS THERE BEFORE YOU CALL AND ASK IF IT HAS BEEN DELIVERED!!!!!!
👉 Don’t forget to confirm your pick up, and send a photo when you drop it off. It protects us both!
👉 We try to give you a text saying your items have been dropped off. Sometimes we can’t. But, if you have not seen your items the next day in the designated area by noon, reach out to us.
👉 If we are not told of an issue, we can not fix it. We want to fix any issue you might feel we are responsible for while in our possession. Please understand, if we are being told of an issue weeks after it being noticed, it is almost impossible for us to take responsibility or to correct an ongoing issue.
👉 Respect goes a long way. It also goes both ways. We do not want you to feel stressed! In life there are more important things than having clean socks! So, let’s remember we are in this together! We greatly respect you using us! With that said, we can terminate service because of disrespect without issuing a refund.
"The will to win, is not as important as the will to prepare."