TLC WEEKLY REMINDER
IT IS IMPORTANT TO KNOW THIS INFO!
Are we picking you up this evening after 5? Be sure to confirm with a photo when your items have been dropped off!
👉 “I don’t have to wait until the next morning to regret something I did that was kind of dumb” ~ BOBBY KNIGHT
👉 We pick up M-F between 8-10 am and 5-7 pm as well as Sunday evening. If you have determined a specific pick up day, you can depend on us picking you up on that day. We can be there as early as 8 am or 5 pm. You do NOT have a dedicated time…..if you want to hand off to us, you can receive a text giving you a closer time. We do not guarantee a specific time for your pick up. We will update you in the morning of your day to a closer time.
👉 If you miss a pick up without letting us know you do not need a pick up, you potentially will be charged 10lbs on your account.
👉 Please remember, we check your pockets. When we do, we put any items we find in the plastic pocket.
👉 We pick up EVERY DAY between 8-10 am, and Sunday evening. Please know your specific pick up day. We can be there as early as 8. We will update you in the morning of your day to a closer time.
👉 IMPORTANT!!!!!! If you miss your pick up day, we can figure out an alternate time to get you, if we have availability. This week, we do not have any additional availability. If you continually miss, or change, your pick up there is a 10 lb charge added to your account. Adjusting your pick up time more than 3 times would constitute additional pounds put on to account.
👉 If we do get you in on a different day because of missing your pick up, it could take 2 days for delivery. Other things which take multiple days are: special instructions, air dry, and a bag more than 20 lbs.
👉 If you want to hand off to us, let us know. If not, your items should be in designated space at 8 am. If you do not have a bag, do not fret! Please bring us your items in a laundry bag you brought from home, some use a trash bag. BE SURE YOUR NAME AND DORM AND PHONE are with your bag. Your items will be returned in one of our bags!
👉 Don’t forget to confirm your pick up, and send a photo when you drop it off. It protects us both!
👉 Oh, yes, some of our pickups have been redelivered the same day! This is because we have a great staff who is working hard to provide for you!
👉 We try to give you a text saying your items have been dropped off. Sometimes we can’t. But, if you have not seen your items the next day in the designated area by noon, reach out to us. Please remember, you are responsible for your items. You always have the right to hand off to us. We have never had anything stolen. Working together and having great communication keeps us providing a great Aservice!
👉 RESPECT goes a long way. It also goes both ways. We do not want you to feel stressed! In life there are more important things than having clean socks! So, let’s remember we are in this together! We greatly respect you using us!
🌟⭐️✨“I'm selfish, impatient and a little insecure. I make mistakes, I am out of control and at times hard to handle. But if you can't handle me at my worst, then you sure as hell don't deserve me at my best.”
~Marilyn Monroe
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